IWCasino believes your personal information is a valuable asset. This Privacy Policy explains in detail what data we collect, why we collect it, and how we keep it secure.
How Your Data Is Kept Safe at IWCasino
IWCasino never sells your personal information to advertisers or any third party. Your data is used solely to improve your experience on our platform.
Every transaction and piece of personal information is protected by industry-leading SSL encryption. No unauthorized party can access your data.
We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
You may view, correct, or request deletion of your stored data at any time, completely free of charge.
All data is stored on encrypted servers. Regular security audits are conducted to ensure there are no data breaches.
You can unsubscribe from IWCasino promotional emails or SMS at any time by contacting our support team.
This Privacy Policy ("Policy") outlines our approach to collecting, using, and protecting the personal information of users on the IWCasino platform — including the iwcasino.app website and its associated mobile application. By using IWCasino, you agree to this Privacy Policy.
We believe transparency is the foundation of trust. That's why this policy uses plain language to explain what data we hold, why we hold it, and how it's used for your benefit. If you have any questions, you can reach us at any time at support@iwcasino.app.
This Privacy Policy has been written in English with Bangladeshi users in mind. The date of the latest update is noted at the top of the page.
IWCasino only collects the information needed to deliver quality service. This data falls into two categories — what you provide directly and what is collected automatically as you use the platform.
| Data type | What We Collect | Why We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For age verification and identity confirmation |
| Contact Information | Mobile number, email address | For account communications and security notifications |
| Financial information | Mobile banking number (Mobile Pay/Nagad/Rocket) | For deposit and withdrawal processing |
| Technical Information | IP address, device information, browser type | To ensure security and prevent fraud |
| Usage Information | Gaming history, transaction records | For responsible gaming monitoring and service improvement |
We never store your full bank account details, card numbers, or PIN. All payment processing is handled exclusively through fully encrypted channels.
Data collected at IWCasino is used only for specific, defined purposes. We never use your information beyond what it was collected for.
Before using your data for any new purpose, we will notify you and obtain fresh consent where required.
IWCasino does not sell your personal data to any third party. However, limited information may be shared under specific circumstances.
Financial information is shared with Mobile Pay, Nagad, or Rocket as needed to process payments. These partners follow their own privacy policies and use the information solely for transaction purposes.
When required by law — such as court orders, government investigations, or anti-money laundering compliance — information may be shared with the relevant authorities. In such cases, we share only what the law requires and nothing more.
Please note: IWCasino never shares your information with any third party for marketing or advertising purposes.
The IWCasino website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience.
You can manage or disable cookies through your browser settings. Please note that turning off cookies may affect the functionality of certain features.
IWCasino protects your privacy through both technical and administrative safeguards. Our security infrastructure is continuously updated to defend against the latest threats.
In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
As an IWCasino user, you have important rights over your own data. These rights are entirely free to exercise and we fully respect them.
To exercise any of these rights, email us at support@iwcasino.app. We will respond within 30 business days.
IWCasino is strictly for users aged 18 and above. We never knowingly collect personal information from minors.
If a parent or guardian discovers that their minor child has created an IWCasino account, please contact us immediately at support@iwcasino.app. We will close the account and delete all associated data without delay.
We urge parents to install parental control software on devices at home to prevent minors from accessing platforms of this nature.
IWCasino does not retain your data longer than necessary. Your information is kept for as long as your account remains active.
Even after account closure, certain information may need to be retained for a set period due to legal obligations. Financial transaction records are typically kept for 5 years in accordance with anti-money laundering laws. Once this period expires, the data is securely deleted.
If your account becomes inactive, we will notify you periodically and your account may be archived after a set period of time.
IWCasino may update this Privacy Policy as needed. We will post a notice on the platform and notify you via your registered email before any significant changes take effect.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We recommend visiting this page from time to time to stay informed.
Your privacy is fully protected at IWCasino. Open an account today and enjoy a safe gaming experience.